The word ‘Hotel’ is not just about food and/or stay anymore; it is now synonymous with terms like ‘HOSPITALITY’, ‘SERVICE’ and ‘CUISINES’. As per an analysis done by retail consultancy Technopak, at the end of 2010 the Indian hotel industry’s worth was estimated around US$ 17 billion. Of the total revenue, nearly 70 per cent is being contributed by the unorganized sector and the remaining 30 per cent (US$ 5 billion approx.) comes from the organized sector. The hotel industry is estimated to grow at a CAGR (Compounded Annual Growth Rate) of around 15 per cent over the next five years. Also, with various factors like globalisation (hence increase in foreign tourists for business & leisure), increase in Indian tourists(with various states promoting local tourism thru websites and TV commercials), innumerable holiday packages being designed by various companies, foray of International hotel chains in India(Hilton, Shangri-La, Radisson, Marriott, Meridian, Sheraton, Hyatt, Holiday Inn, InterContinental), playing their role, the ‘food and stay’ business is definitely getting BIGGER by the day. There are uncountable restaurant chains (national & international); Resorts & Clubs; unclassified & Budget hotels and of course the star-rated hotels.
The key players in this industry are:
- Indian Hotels- Luxury & mid-segment- Taj, Gateway, Vivanta, Ginger
- ITC Welcomegroup- Luxury, budget & heritage hotels – ITC hotels, Sheraton, Fortune, etc
- EIH – Business & Leisure- Oberoi & Trident
- Carlson – Business, Luxury, cruises- Radisson, Park Plaza, Country Inns
- Intercontinental – Luxury & mid-segment- Intercontinental, Holiday Inn, etc
While on one side, efforts are being made to bridge the demand-supply gap (in hotel rooms in India), on the other, there is range of employment opportunities from the industry coming to the fore which are out for catch. Of course one needs to have the required skills and qualification just like any other industry. There are a number of Institutes offering multiple courses at various levels, acting as a bridge between the potential candidates and the job providers. Here are some good Hotel Management Institutes in India:
- Welcomgroup Graduate School of Hotel Administration (WGSHA Manipal)– was established in October 1986 as a unit of Dr. TMA Pai Foundation. In August 1987, the foundation joined hands with Welcomgroup, the hotel division of ITC Ltd, and a progressive hotel chain having linkage to Starwood Company of USA. The Institute offers courses at Under Graduate, Post Graduate and Diploma levels.
- Indian Institute of Hotel Management (IIHM) is India’s largest hotel school. It has been ranked #1 in infrastructure in Eastern India by CSR survey. Founded in 1994, IIHM is a part of the Indismart Group. Campuses are located in Kolkata, Delhi, Pune, Bangalore and Jaipur. IIHM provides an International degree in Hospitality management through its collaboration with the Edinburgh Napier University , UK & Thames Valley University, London, and a 3 year Advanced Diploma in International Hospitality Administration. The various course offered are: BA in Hospitality Management (From ENU, UK) degree, B Sc Hotel Management, Catering & Tourism and 3 year Diploma in Hotel Management & Catering Technology. Students should have passed/appeared in class 12 level examination from any recognized board.
- The Institute of Hotel Management Catering Technology and Applied Nutrition, Chennai was established in 1963 by the Government of Tamil Nadu in collaboration with the Govt. of India as one of the Pioneer Institutes in India for imparting quality training in Hotel Management and Catering Technology and also in various allied Craft Certificate Courses of 6 months duration. The Institute is designed to train candidates at supervisory, managerial and lower skill levels in the principles and practices of Hotel Management, Catering Technology, Food Production, Food and Beverage Service, Front Office, Housekeeping, Computers, Financial Management, Tourism and Travel Management, Nutrition, Dietetics and Hospital Food Service and related crafts so as to provide qualified and technical personnel for the Hotel, Catering, Hospital, Travel and Tourism Industry. The various courses offered are: B Sc in Hospitality & Hotel Administration, Craftsmanship in Food Production, PG diploma in Accommodation Operation & Management, PG in Dietetics & Hospital Food Services.
- There are many other Institutes across the country that cater to the humongous requirement of adequately trained personnel in this industry, like- Institute of Hotel management, Catering and Nutrition, Gujarat; Institute of Hotel management, Catering and Nutrition, Gujarat; Institute of Hotel Management, Catering Technology and Applied Nutrition, Uttar Pradesh; International Institute of Hotel Management, West Bengal; Institute of Hotel Management and Catering Technology, Kerala; Institute of Hotel Management, catering Technology and Applied Nutrition, Madhya Pradesh, etc.
As per the World Travel and Tourism Council, India ranks 18th in business travel and will be among the top 5 in this decade. With such growth, demand is going to exceed supply by at least 100 per cent in coming years. There has also been a rush of international hotel chains towards India since the latter half of 2010. A lot of major hotels have announced their plans to expand their footprints in India. Thus domestic hospitality sector is expected to see investments of over US$ 11 billion by 2012, with 40 international brands making their presence in the country in the next few years. Demand revival and occupancy rates will result in higher profits for the hospitality sector in 2011-12, and thus create thousands of jobs at various levels.