The exclusive guidelines for the MCA students for preparing questionnaires of primary research data collection
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The exclusive guidelines for the MCA students for preparing questionnaires of primary research data collection

The exclusive guidelines for the MCA students before their primary data collection for research - A questionnaire preperation

The name MTTN (changed name) is the name of a world renowned mobile service provider, including India. The names like SoneraTelia (changed name) and CoSteeis (changed name) are also changed for technical reasons.

Respondent

Interview answers

Interview question

1) Please tell us a general overview of the company and types of project you were involved in

RESPONDENT N-M1

I am working in a South African multinational mobile telecommunication company’s ‘International Carrier Department’. The company has operations in more than 13 countries, spread over African, Middle East and Europe.

RESPONDENT N-M2

My place of employment is in MTTN Company, which is one of the biggest telecommunication companies and is operational in the developing emerging markets and is attached with Mobil industry. My position in the company is as the project manager.

RESPONDENT N-M3

RESPONDENT N-M4

GSM Communication Company,

RESPONDENT S-T1

I am working in TSIC, the employee strength of the company is roughly 500 employees. TSIC is a global wholesale telecommunications carrier. The areas of my working are Product Development, Technical migration projects and Operational Excellence among others.

RESPONDENT S-T2

I am the employee of one of the global telecommunications company, TSIC, which is offering services to Telecom Carriers on a worldwide basis. My engagements are in the projects that are typically involved in the projects related to integration of service developments and different other subjects into the business.

RESPONDENT S-T3

I was one of the employees of SoneraTelia. The company deals in the termination of international telecom traffic. I was looking after the carrier division and other business activities such as the supply of Ethernet capacity, collocation services and data transit services.

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 As per my experience, every team’s common thing is effective carrying out of the project, keeping cost very low while achieving desired results.

Interview question

10) What criteria were used in making decisions?

RESPONDENT N-M1

Timing, cost, Logical reasoning, quality and needs.

RESPONDENT N-M2

Let me reveal that Customer requirement and Technology are two important factors, having said this, with a view to fitting to our organizational objectives we take care of customer needs.

RESPONDENT N-M3

All team members take part in the discussion; final decision is made on everybody’s consent.

RESPONDENT N-M4

Assessment and information at disposal.

RESPONDENT S-T1

RESPONDENT S-T2

Various criteria are considered that includes: Speed of implementation, Business Benefits (reputational, operational, financial etc);risk, competitive threats, strategy, available resources, business dependencies etc

RESPONDENT S-T3

Several criteria were used (Revenue Growth, Cost Cutting, Process Improvement, Quality Optimization), but whatever their nature were based on a matrix called SMART; Specific, Measurable, Attainable, Relevant, and Time-bound.

RESPONDENT S-T4

Feedback and Prioritization

RESPONDENT S-T5

Some of the criteria used are: Project objective’s Centrality, Quality, Productivity and Research impact on project efficiency, Research data collection’s effectiveness, Leverage of resources and Development.

Interview question

11) According to your experience about working in different project team, same criteria were applied in all of projects?

RESPONDENT N-M1

It is the same

RESPONDENT N-M2

Yes , In majority of the cases

RESPONDENT N-M3

Yes

RESPONDENT N-M4

Not really

RESPONDENT S-T1

RESPONDENT S-T2

Generally all the above factors will be taken into consideration before taking final decision.

RESPONDENT S-T3

Yes the same criteria were used.

RESPONDENT S-T4

In most of the cases, I will say yes

RESPONDENT S-T5

For all teams these criteria was used that included some others such as; resources Decision making and Decision making that bases Demand, which in turn base on Enhancement of academic synergies.

Interview question

12) Have you applied any consistent pattern in making decision in project teams in your company?

RESPONDENT N-M1

Numbers of factors depend on it i.e. project leader’s style of working and the decision’s importance.

RESPONDENT N-M2

Yes , we thoroughly follow consistent pattern in making decisions

RESPONDENT N-M3

Yes

RESPONDENT N-M4

Yes

RESPONDENT S-T1

Not, because much depends on the project manager and his/her leadership style. Same for CoSteer , which has a strong leadership and that is why the decisions are more formal; if compared with a looser, it is found that leadership decisions are less formal.

RESPONDENT S-T2

No, I feel that a number of factors are dependent on it, such as the decision making urgency, Project leaders’ style etc.

RESPONDENT S-T3

Since every project is under different governance board, there has been no consistency pattern. The reason being every board sticks to the TS PROMO guidelines.

RESPONDENT S-T4

Yes

RESPONDENT S-T5

Yes I have.

Interview question

13) How were the decisions implemented in the project team?

RESPONDENT N-M1

A unified plan of delivering activities with time factor is provided by the project leaders in addition to streamline the delivery process.

RESPONDENT N-M2

When any decision is taken by me, I send the very decision to my technical section for checking for any necessary change to be made. In case of any change is unavoidable, they are to send them to me for revising it.

RESPONDENT N-M3

Carried out if consensus is reached at, after thorough deliberation

RESPONDENT N-M4

Team members come to consensus without much controvercies.

RESPONDENT S-T1

After some time, they are accepted, in some cases, it may take some time if consensus is not there.

RESPONDENT S-T2

An integrated plan will be produced by the project leader, who will deliver activities within the timeframe and then follow the activities, pertaining to delivery.

RESPONDENT S-T3

Vertical approach remains as the yardsticks for decisions’ implementations; the approach passes through the project board to the project managers and ultimately to the team leaders and then again to team members.

RESPONDENT S-T4

Lean & Agile way

RESPONDENT S-T5

The decision made were the part of c. A refresher course is conducted for staffs, where all are detailed & updated about the refresher course. Besides this, small decisions are passed on daily rolling basis as the normal course of working week/day basis.

Interview question

14) How you see implementation of the decisions in the project team?

RESPONDENT N-M1

I have observed that consensus is not always possible on the decision made during the meeting but the rule of majority always reigns so all have to accept.

RESPONDENT N-M2

Most decisions are normally accepted in a easy way, however if there is any difference of opinion, members get time to fix it over.

RESPONDENT N-M3

Fairly

RESPONDENT N-M4

Positively

RESPONDENT S-T1

In case a decision is not well accepted, it is in most of the cases not implemented with appropriation. Project management and CoSteer  need to push and follow up the project.

RESPONDENT S-T2

Team members will be dedicated to deliver the service, although there may be the chance of further concerns during the phase of implementation at the same time seek support as will be needed.

RESPONDENT S-T3

Decisions were reached at in most of the cases with mixed feelings, this is because the conflicts of interest are always visible  in corporate projects.

RESPONDENT S-T4

Well accepted

RESPONDENT S-T5

As per experience with many teams, there was hardly any dispute with the team members. Because decision were taken progressively and with usual consultation with the team managers before reaching at to the final decisions. All the decisions are thoroughly liaised before they are actually enacted.

Interview question

15) Do you think speed of acceptance in a complex decision is same as simple one?

RESPONDENT N-M1

No, I feel, it depends on the complexity of the decision, here members need to seek for alternatives or strive to search for the problem. This may be time taking for carrying out risk management, of course some may reject it since they abhor uncertainties.

RESPONDENT N-M2

Yes

RESPONDENT N-M3

No

RESPONDENT N-M4

No

RESPONDENT S-T1

Yes

RESPONDENT S-T2

Yes

RESPONDENT S-T3

No. it is my observation that for complex decisions, team members find it hard to get more visibility of the logic’s decisions as they want to enhance their conception of the such decisions’ impact on their future responsibilities.

RESPONDENT S-T4

Yes

RESPONDENT S-T5

Sometimes but in some rare occasions these decisions are found to always been progressively built up that might start from simple to complex instead of just throwing complex decision on the team members or staff.

Interview question

16) In your opinion, what is the best element in practice decision making process in your company?

RESPONDENT N-M1

I think if the project team members are involved in the making of decision is the best alternative, although reaching to a consensus is always time taking, but the majority should remain satisfied with the decision’s outcome.

RESPONDENT N-M2

All of discussions between members are importantly be recorded. This gesture is aimed at improving the progress of the decision making process or even solving technical problems.

RESPONDENT N-M3

I feel, getting opinions of every team member and taking the best option is the ideal situation for the particular project

RESPONDENT N-M4

I believe that putting people with diverse outlook, experience and background is the best policy as a team.

RESPONDENT S-T1

It is always good, as I feel, is to secure less people dependency. Strong role of Business Sponsorship/Ownership in both decisions and steering daily work as a stronger role for Business Unit in the project (formal) in CoSteer . where decisions are put forward mostly by back-office functions. That is why longer time is taken to reach at the decisions as they are short of sense of business urgency.

RESPONDENT S-T2

I feel, it must be ensured that all involved parties must understand the requirements & needs of the business. Hence, decisions need to be made in the best interests of the working  business towards a customer focused solution, instead of one which may be solely catering to their individual needs.

RESPONDENT S-T3

The process of best decision making need to be one in which the project board gets at least each member’s opinion in the functional units as it goes forward to build its opportunity and risk profiling score card.

RESPONDENT S-T4

This said way of working is found to be effective

RESPONDENT S-T5

The best will be Impact, Quality and Productivity.

.

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Comments   

# Himmat 2017-04-25
Hello, I am from Vidarbha, want to get admission in BITS pilani, My rank in JEE is 40,000, please suggest me that i am eligible to get admission in BITS or not.
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# Shruti 2017-04-26
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# Vivaan Older than three months
Hello, I am from Thiruvarur, want to get admission in BITS pilani, My rank in JEE is 40,000, please suggest me that i am eligible to get admission in BITS or not.
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# Pallavi Older than three months
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# Himmat Older than three months
Hii, I am from North East Delhi, plz tell me Do all the IIMs provide a degree or Diploma?
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# Mukesh Older than three months
Hello, good to see that you are from North East Delhi, The IIMs provide a diploma certificate at the completion of the course.
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